How to be a Successful Solo Salesforce Admin

How to be a Successful Solo Salesforce Admin

How to be a Successful Solo Salesforce Admin

So you are a Salesforce Admin, but you don't have any life support. The community is your only 911, and you don't have a developer or even coding experience. No problem! Join us as we take you through the best Practices of being a Single Salesforce Admin- how to manage your time, requests, and user adoption. Basic Level (Breakout Session)

By Vocalcom

Taking the Pause Out of the Customer Call

Getting agents on the phone with customers quickly is a key goal of any organization with an outbound call center. And according to a recent study, that’s exactly what customers want, too. The research notes that the majority of consumers like to be contacted by telephone, and will even take calls from unknown numbers, provided the agent picks up quickly....
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