How to Navigate Your Salesforce CRM Trial

How to Navigate Your Salesforce CRM Trial

How to Navigate Your Salesforce CRM Trial

Welcome to your Salesforce trial. This video will help you get up and running in no time. And with our powerful mobile platform, you can move opportunities forward from anywhere.

By Vocalcom

Contact Center Research Overwhelmingly Points to the Need for Outperformers

It doesn’t take a rocket scientist to understand that agent performance within the contact center should be top of mind. Now, results from a recent Knowlagent survey confirm what contact center managers have been screaming for years: “We want outperformers!” In fact, an overwhelming 96 percent of contact center executives said that improving the performance of their agents was either...
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