How to Setup a Salesforce Console

How to Setup a Salesforce Console

How to Setup a Salesforce Console

Learn how to set up a Salesforce console for support agents. The console lets agents see multiple customer records on one page in Salesforce.

By Vocalcom

Businesses Stand to Benefit from Maintaining Domestic Call Centers

It’s no secret that some companies outsource their call center services overseas. Unfortunately, for those companies, that move may result in deteriorated customer service. We’ve all been there before; frustrated by a product that’s not working, we call customer support and are finally connected with an employee who we can tell learned English as a second language. That voice sounds...
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