How to Track Calls, Emails and Meetings

How to Track Calls, Emails and Meetings

How to Track Calls, Emails and Meetings

This quick video walks you through how to log a call, create a task, and schedule a meeting in Salesforce. Capture all of your work in one place, so you always know where you are with your deals.

By Vocalcom

Out with the Old, In with Great Customer Service Technology

In developing and effectively managing a cloud contact center, it is important to be able break down the current ecosystem that is being utilized by today’s enterprise. This especially rings true when considering the types of technologies that are in use and at what phase they are in. To properly serve customers – the most important aspect of any contact...
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