How To Use Cross Filters in Salesforce Reports

How To Use Cross Filters in Salesforce Reports

How To Use Cross Filters in Salesforce Reports

Use a cross filter to find just the records you need in a report. Cross filters let you fine-tune your results by including or excluding records from related objects, without having to write formulas or code. Please leave a comment, and share the video if you found it helpful!

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Personalizing the Customer Relationship through your Call Center Application

Amazon defined the true meaning of personalization nearly two decades ago when it started making product suggestions to customers and site visitors based on their past behavior. Since then, most companies have tried in some way to incorporate personalization into their customer experience. As a journey rather than a destination, achieving this is a work in progress. However, successful personalization...
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