Hurtigt tip til CRM 2013: Hurtig adgang til kundedata i Microsoft Dynamics CRM

Hurtigt tip til CRM 2013: Hurtig adgang til kundedata i Microsoft Dynamics CRM

Hurtigt tip til CRM 2013: Hurtig adgang til kundedata i Microsoft Dynamics CRM

Hvad bruges alle felterne til? Lær, hvordan du hurtigt finder de kundedata, der er vigtigst for dig, nu, hvor navigationsruden ikke længere findes i Microsoft Dynamics CRM. Find flere tip på www.CRMcustomercenter.com.

By Vocalcom

What Moore's Law Has In Common with the Contact Center

For many contact center managers, the prospect of figuring out how best to utilize contact center agents in dealing with Facebook and Twitter messages and wall posts and direct messages can be a daunting task. It’s easy to fondly recall the days when e-mail was the new big thing that contact centers had to additionally manage. Now, today’s multi-channel call...
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