Identifying Duplicate Records with Matching Rules

Identifying Duplicate Records with Matching Rules

Identifying Duplicate Records with Matching Rules

Learn how Data.com Duplicate Management can help you maintain data quality within Salesforce. This demo will show you how to create a matching rule so you can control how duplicate records are identified. Please share this video, and leave a comment or two!

By Vocalcom

Is Twitter the Key to Modern Customer Service? Trends and Benefits

Of all the social media platforms used nowadays for customer engagement, Twitter is arguably the most conversation-centric. Unlike other social media sites, Twitter focuses on real-time interactions and moves fast, resembling traditional chat but bearing the special features which have made it so massively popular and effective: hashtags for better searching and communication, easy picture and video attachments, and customized...
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