Identifying Duplicate Records with Matching Rules

Identifying Duplicate Records with Matching Rules

Identifying Duplicate Records with Matching Rules

Learn how Data.com Duplicate Management can help you maintain data quality within Salesforce. This demo will show you how to create a matching rule so you can control how duplicate records are identified. Please share this video, and leave a comment or two!

By Vocalcom

Part 1 - 10 Quick, Need-to-Know Facts for Call Center Survival

Marshaling and making use of their call center’s resources is always at the top of any call executive’s mind. The day-to-day scheduling of call center agents, the timely answering of customer calls and the proper management of employee downtime, known as the “Intraday Management” of the call center, were the focus of questions put to call center executives to help...
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