Ignite 2015: Keynote highlights

Ignite 2015: Keynote highlights

Ignite 2015: Keynote highlights

Highlights from the Ignite 2015 conference for IT pros. Satya Nadella and others discuss Windows 10, SQL Server 2016, Windows Update for Business and more.

By Vocalcom

Three Lessons Learned from an Obamacare Call Center

Call center solutions are employed in a variety of capacities, and the state-based health insurance system is no exception. Given the recent government changes in policies and coverage, there is no doubt that the customers of these services (the hundreds of thousands of them) are going to have great questions and necessitate more interaction with service providers. So when we...
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