Ikhtisar Manajemen Layanan Spring '14 Microsoft Dynamics CRM

Ikhtisar Manajemen Layanan Spring '14 Microsoft Dynamics CRM

Ikhtisar Manajemen Layanan Spring '14 Microsoft Dynamics CRM

Dalam video singkat ini, pelajari cara memberikan alat bantu yang dibutuhkan agen layanan pelanggan pada Microsoft Dynamics CRM. Lihat bagaimana cara mengkonfigurasi segalanya di satu tempat, yakni Manajemen Layanan, termasuk SLA dan penetapan, serta timer hitung mundur untuk resolusi kasus. http://go.microsoft.com/fwlink/?LinkID=394323 http://www.CRMcustomercenter.com

By Vocalcom

Does Your Company Tell a Story?

You could have the greatest product in the world, but if your customer service is suffering, your profit will undoubtedly take a hit, too. In fact, 68 percent of customers are driven away from a company specifically because of the treatment they’ve received, whereas only 14 percent left due to dissatisfaction with a company’s product or service. If you’re driving...
View Full Article