Imagine Avaya Powering the First Cloud Enabled Stadium

Imagine Avaya Powering the First Cloud Enabled Stadium

Imagine Avaya Powering the First Cloud Enabled Stadium

For 40 years, the Earthquakes have been bringing excitement to fans in the Silicon Valley area and around the country. Now in their new home, Avaya Stadium in San Jose, the Quakes are using Avaya engagement solutions to deliver an unprecedented fan engagement experience, all in the cloud. Learn more: bit.ly/1CqR2QD

By Vocalcom

90 Percent of Upset Customers Can Be Retained: Here's How

As a call center manager, you’ve probably endured the recurring nightmare of not only losing customers, but being shaken by the fear that they will not return. After all, 89 percent of customers will begin doing business with your competition if they have a poor customer experience. Now, before you freak out, understand that 90 percent of upset customers can...
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