Imagine with SFJAZZ

Imagine with SFJAZZ

Imagine with SFJAZZ

SFJAZZ is a 33-year-old organization that has grown from a weekend music festival into the nation’s largest presenter of jazz performances. Avaya helps SFJAZZ engage with its internal teams and its audiences, inside its San Francisco home and beyond. Using Avaya Scopia® Video Conferencing and IP Office phones, SFJAZZ is engaging audiences and helping unleash the imagination of jazz people everywhere.

By Vocalcom

Acting on New Knowledge to Empower the Customer

For call centers – or any enterprise that provides a product – it is imperative to remember that shipping, supplying and updating a product isn’t enough. It is important to actively deal with the consumer; to not only listen to their needs, but to actively help resolve them. One of the easiest solutions to customer complaints and criticisms is the...
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