Imagine with SFJAZZ

Imagine with SFJAZZ

Imagine with SFJAZZ

SFJAZZ is a 33-year-old organization that has grown from a weekend music festival into the nation’s largest presenter of jazz performances. Avaya helps SFJAZZ engage with its internal teams and its audiences, inside its San Francisco home and beyond. Using Avaya Scopia® Video Conferencing and IP Office phones, SFJAZZ is engaging audiences and helping unleash the imagination of jazz people everywhere.

By Vocalcom

Bringing CRM Back to the Basics

As technology in the call center software becomes ever more sophisticated, it’s easy to forget who’s at the heart of all of these great advances: the customer. It’s especially important to keep this fact top of mind when dealing with your customer relationship management (CRM) software. Performance metrics and analytics are certainly important (and a great CRM dialer can help...
View Full Article