Imagine with Wind River

Imagine with Wind River

Imagine with Wind River

Using Avaya IP Office and Avaya one-X® Mobile, Wind River teammates stay engaged with one another and with customers to help imagine and build the next generation of innovations, here on Earth and beyond.

By Vocalcom

How Do Your Customers Feel? The Importance of Customer Satisfaction Surveys

When customer service agents respond to customer concerns, do they understand how the customer feels at the end of the exchange with the representative? To deliver excellent customer service on any channel—whether it be by phone, chat, SMS, email, or social media--it’s not enough to handle concerns in a timely and professional manner. Customer satisfaction surveys allow companies to better...
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