[IMPROVED QUALITY] Steve Jobs Q&A - WWDC (1997)

[IMPROVED QUALITY] Steve Jobs Q&A - WWDC (1997)

[IMPROVED QUALITY] Steve Jobs Q&A - WWDC (1997)

Amazing keynote in Q&A form where Steve, still a consultant for Apple, shares his, strong, opinions. HIGHLIGHTS: 02:15. Start of Q&A 14:45. Cloud computing vision 21:15. "Build amazing apps" 26:45. Larry Ellison 28:50. Apple's entrepreneurial story 32:43. Apple & Microsoft 34:41. The clones 45:50. TV ads (WATCH THIS and remember that 5 months later, Apple revealed the Think Different campaign) 50:26. OPENDoc resistance: Steve answer to a "personal" attack 56:00. Why Apple? 1:01:05. Newton 1:09:23. Bright future Date: May 13, 1997 Location: San Jose Convention Center, San Jose Steve was 42 years old. More Insanely Great Videos & Info at http://everystevejobsvideo.com Credits: Jason Molenda for digitalizing and old VHS tape.

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Keeping Up with Customers through Social Customer Service

Technology has changed the way we communicate, as nowadays we connect on channels that did not even exist ten years ago across numerous, equally novel, electronic devices. In this era of constant connectivity, people have grown used to demanding and expecting faster communication—quick questions and even quicker answers. With the rise of social media sites, customer service has been completely...
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