Improving Data Quality and Compliance with The Timken Company and SAP HANA® Cloud Platform

Improving Data Quality and Compliance with The Timken Company and SAP HANA® Cloud Platform

Improving Data Quality and Compliance with The Timken Company and SAP HANA® Cloud Platform

“Now when our colleagues look at analytical information to develop trends,” says Mary Kosita of global steel manufacturer The Timken Company, ”they are confident that the data underneath is correct, accurate, and timely.” Hear from Mary and her colleague Brice Bender how her company enhances data confidence using Accenture’s HR Audit and Compliance-as-a-service running on SAP HANA Cloud Platform, extension package for SuccessFactors.

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The Power of Live Chat for Online Customer Service

In this modern age of quick, convenient, on-the-go communication, customer service is constantly adapting to new consumer needs. With the steady rise in smartphone use and growing sophistication of omnichannel business practices, live chat is proving to be a winning channel in the domain of customer service. Also known as webchat, live chat may be implemented as text, audio, or...
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