Improving Data Quality and Compliance with The Timken Company and SAP HANA® Cloud Platform

Improving Data Quality and Compliance with The Timken Company and SAP HANA® Cloud Platform

Improving Data Quality and Compliance with The Timken Company and SAP HANA® Cloud Platform

“Now when our colleagues look at analytical information to develop trends,” says Mary Kosita of global steel manufacturer The Timken Company, ”they are confident that the data underneath is correct, accurate, and timely.” Hear from Mary and her colleague Brice Bender how her company enhances data confidence using Accenture’s HR Audit and Compliance-as-a-service running on SAP HANA Cloud Platform, extension package for SuccessFactors.

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Part 3 - Turning Your Contact Center into More than Just a Cost Center

A mere few years ago, telephony-centric roadmap planning for the contact center primarily focused on proprietary hardware elements. However, as technology shifted to encompass integrated software suites, so too much contact center managers and decision makers shift their planning for similar integration. Contact centers plans of yesteryear need to be left on the cutting room floor as the industry lends...
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