Including formulas when downloading a Microsoft Dynamics Management Reporter report

Including formulas when downloading a Microsoft Dynamics Management Reporter report

Including formulas when downloading a Microsoft Dynamics Management Reporter report

This video shows you how to include formulas when downloading a Management Reporter report to Microsoft Excel. http://blogs.msdn.com/b/dynamics_financial_reporting/

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How Do Your Customers Feel? The Importance of Customer Satisfaction Surveys

When customer service agents respond to customer concerns, do they understand how the customer feels at the end of the exchange with the representative? To deliver excellent customer service on any channel—whether it be by phone, chat, SMS, email, or social media--it’s not enough to handle concerns in a timely and professional manner. Customer satisfaction surveys allow companies to better...
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