Independence Day

Independence Day

Independence Day

See how new technology from Microsoft, charity Guide Dogs UK and urban design firm Future Cities Catapult can help people with sight loss navigate cities like never before. Narrated by Jen Taylor, the voice of Cortana. Learn more at http://news.microsoft.com/stories/index.html

By Vocalcom

The Call Center is Here to Stay

When a customer has an urgent question or complaint, nothing is more irritating than reaching a voice recording, or in other words, being placed on hold. In fact, 79 percent of consumers prefer to speak to another person over the telephone over any other method of communication when trying to reach a customer service center. For this reason, phone support...
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