Independence Day

Independence Day

Independence Day

See how new technology from Microsoft, charity Guide Dogs UK and urban design firm Future Cities Catapult can help people with sight loss navigate cities like never before. Narrated by Jen Taylor, the voice of Cortana. Learn more at http://news.microsoft.com/stories/index.html

By Vocalcom

What Call Center Managers Can Learn from QSR Customer Spending

Everyone likes good service, but for quick-serve restaurants (QSRs), quality service is core to their business model. According to the Empathica Quick Serve Restaurant Benchmark Survey, highly satisfied customers not only return to QSRs often, but they are four times more likely to recommend their favorite restaurant to family, friends or colleagues. Needless to say, it’s critical that QSRs do...
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