Insightly U 115: Outlook and Office 365

Insightly U 115: Outlook and Office 365

Insightly U 115: Outlook and Office 365

A short tutorial on how to use the Insightly Outlook App for Microsoft Office 365 and Outlook 2013.

By Vocalcom

10 Customer Service Skills Every Call Center Agent Should Have

Call center agents are on the front lines of customer service, entrusted with the demanding task of pleasing and appeasing customers. With a myriad number of situations that may arise in a customer service exchange, agents need to be versatile and equipped with a strong skill set to handle the complexity of the job. Here are ten customer service skills...
View Full Article