Insights Around the Modern Workplace: Julia White

Insights Around the Modern Workplace: Julia White

Insights Around the Modern Workplace: Julia White

“The world of individual work in the office is a thing of the past.” Julia White, General Manager, Office Division Product Management at Microsoft Corporation, explored productivity in the modern workplace at Convergence 2015. http://microsoft.com/convergence

By Vocalcom

The Role of Artificial Intelligence in Conversational Commerce

Automated customer service has been around for some time, delivering on the promise of faster, more efficient customer engagement. From predictive dialing solutions to IVR menus, customers are empowered and save time when optimized self-service options are available to them. Yet, with the growing trend of conversational commerce, automation has become ever more sophisticated: from chat bots to intelligent assistants,...
View Full Article