Insights into Action Livestream (C)

Insights into Action Livestream (C)

Insights into Action Livestream (C)

This livestream will show you how to uncover customer insights and use them to grow your business online.

By Vocalcom

Top Must-Haves for Your Multi-Channel CRM Software

We’ve said it before and we’ll say it again: Your customers want instant gratification, and they want to be easily serviced through the channel of their choosing. In fact, according to industry analyst Ovum, nearly three-quarters of consumers today use three channels or more when accessing customer service. “Your customers aren’t just calling anymore. They are e-mailing, they are chatting,...
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