Installation and Configuration for Microsoft Dynamics Marketing Connector for Microsoft Dynamics CRM

Installation and Configuration for Microsoft Dynamics Marketing Connector for Microsoft Dynamics CRM

Installation and Configuration for Microsoft Dynamics Marketing Connector for Microsoft Dynamics CRM

This training covers Architecture, Installation and Configuration for Microsoft Dynamics Marketing Connector for Microsoft Dynamics CRM Online and CRM On-Premises. http://community.dynamics.com/crm All videos in the series: Microsoft Dynamics CRM Online 2015 Update 1 - Customizations New Features http://youtu.be/NJgRctOncuA Microsoft Dynamics CRM Online 2015 Update 1 -  Application New Features http://youtu.be/Wj_d06ynMNY Microsoft Dynamics CRM Online 2015 Update 1 - CRM Office Integrations New Features http://youtu.be/stzxMtW4zH0 Microsoft Dynamics CRM Online 2015 Update 1 - Folder Based Email Tracking New Features http://youtu.be/6dfv7PJgB5s Microsoft Dynamics CRM Online 2015 Update 1 - CRM for Phone New Features http://youtu.be/BWEnjPtk-9E Microsoft Dynamics CRM Online 2015 Update 1 - SharePoint Integration New Features http://youtu.be/Iph1NmSc5F0 Microsoft Dynamics CRM Online 2015 Update 1 - Yammer Integration New Features http://youtu.be/OMjQFcIJf90 Microsoft Dynamics CRM Online 2015 Update 1 - Service New Features http://youtu.be/9lYVbTiUSfE Microsoft Dynamics CRM Online 2015 Update 1 - CRM Online Administration New Features http://youtu.be/VmGH3npdjSo Microsoft Dynamics Marketing 2015 Update 1 New Features and Enhancements Training http://youtu.be/vpvw08tDHlY Microsoft Dynamics Social Engagement Update 2015 1 New Features http://youtu.be/Kj9cPf3MWDM Microsoft Dynamics CRM Online 2015 Update 1 - CRM SDK New Features http://youtu.be/L7MRO7ttRIM

By Vocalcom

The Complexity of the Contact Center Customer Ecosystem

When it comes to customer service, getting it “right” feels like the easiest thing in the world. Just ask the customer what they want, surely. The problem with this approach, though, is that customers often have varying needs and priorities depending on their circumstances. Furthermore, customers have preferences in how they engage with contact center agents. While the emergence of...
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