Internet Society, North American Bureau - Review of 2014

Internet Society, North American Bureau - Review of 2014

Internet Society, North American Bureau - Review of 2014

Internet Society, North American Bureau - Review of 2014

By Vocalcom

The Business Case for Cloud Contact Centers

Enterprises today continue to struggle with security, integration and governance issues; meanwhile, they are having success with collaboration and CRM applications. This is what IDG is reporting in its latest Cloud Computing: Key Trends and Future Effects Report. Based on 1,358 interviews with CIOs and other IT professionals, the survey notes that cloud computing has a lot to do with that...
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