Interview with Chip Coons, Western Governors University

Interview with Chip Coons, Western Governors University

Interview with Chip Coons, Western Governors University

Peter Coffee, VP for Strategic Research, Salesforce, speaks with Chip Coons, Chief Information Officer, Western Governors University, during the Dreamforce '14 Keynote pre-show.

By Vocalcom

The Cost of Losing Customer Satisfaction Without the Right Telemarketing Software

Successful telemarketing all depends on customer satisfaction. So, naturally, if your customers request to be on the “Do Not Call” list, you should immediately comply. Unfortunately, this leaves some telemarketing firms feeling as if they’re losing customers and, as a result, losing profit. What these individuals don’t realize, however, is that listening to their customers actually bolsters brand awareness and...
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