Interview with Comarch

Interview with Comarch

Interview with Comarch

Interviewee: Bartosz Demczuk, Business Unit Director, Comarch Questions: - How important is voice-of-customer (VOC) in capturing customer loyalty and retention? - What does it mean to be a truly "customer-centric" organisation? - Data privacy is a huge concern these days. What advice do you have for organisations to overcome the issue of data privacy while maintaining the ability to understand consumers' behaviours and preferences?

By Vocalcom