Interview with David Schmaier and Craig Ramsey, Vlocity Inc.

Interview with  David Schmaier and Craig Ramsey, Vlocity Inc.

Interview with David Schmaier and Craig Ramsey, Vlocity Inc.

Peter Coffee, VP for Strategic Research, Salesforce, speaks with David Schmaier, CEO, Vlocity Inc., and Craig Ramsey, Chairman, Vlocity Inc., during the Dreamforce '14 Keynote pre-show.

By Vocalcom

The International State of the Contact Center

The telecom industry is certainly not unaffected by the revolutionary whirlwind known as globalization. As the world becomes smaller and networks of communication and business become more diverse, contact centers are experiencing immense growth on an international scale. This progressive movement is evidenced by a series of recent developments taking place across the globe.   For example, in response to the...
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