Interview with David Schmaier and Craig Ramsey, Vlocity Inc.

Interview with  David Schmaier and Craig Ramsey, Vlocity Inc.

Interview with David Schmaier and Craig Ramsey, Vlocity Inc.

Peter Coffee, VP for Strategic Research, Salesforce, speaks with David Schmaier, CEO, Vlocity Inc., and Craig Ramsey, Chairman, Vlocity Inc., during the Dreamforce '14 Keynote pre-show.

By Vocalcom

8 Tips to Deliver an Effortless Customer Experience in 2015

[spb_text_block pb_margin_bottom="no" pb_border_bottom="no" width="1/1" el_position="first last"] Brands often aim to deliver excellent customer service, but statistics show that customer experience is taking priority—or should. Forrester Research reports that 90% of customer experience decision makers feel that a good experience is critical to their company’s success, while 63% believe its importance has risen. CEB further reports that 94% of customers who...
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