Interview with Gordon Payne, Docusign, and Peggy Bianco, Orbitz

Interview with Gordon Payne, Docusign, and Peggy Bianco, Orbitz

Interview with Gordon Payne, Docusign, and Peggy Bianco, Orbitz

Peter Coffee, VP for Strategic Research, Salesforce, speaks with Gordon Payne, COO, Docusign, and Peggy Bianco, Worldwide GVP - Global Hotel Services, Orbitz, during the Dreamforce '14 Keynote pre-show.

By Vocalcom

Top Must-Haves for Your Multi-Channel CRM Software

We’ve said it before and we’ll say it again: Your customers want instant gratification, and they want to be easily serviced through the channel of their choosing. In fact, according to industry analyst Ovum, nearly three-quarters of consumers today use three channels or more when accessing customer service. “Your customers aren’t just calling anymore. They are e-mailing, they are chatting,...
View Full Article