Interview with Maggie Miller, Girl Scouts of the United States of America

Interview with Maggie Miller, Girl Scouts of the United States of America

Interview with Maggie Miller, Girl Scouts of the United States of America

Peter Coffee, VP for Strategic Research, Salesforce, speaks with Maggie Miller, CIO, Girl Scouts of the United States of America, during the Dreamforce '14 Keynote pre-show.

By Vocalcom

Is Twitter the Key to Modern Customer Service? Trends and Benefits

Of all the social media platforms used nowadays for customer engagement, Twitter is arguably the most conversation-centric. Unlike other social media sites, Twitter focuses on real-time interactions and moves fast, resembling traditional chat but bearing the special features which have made it so massively popular and effective: hashtags for better searching and communication, easy picture and video attachments, and customized...
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