Interview with Maggie Miller, Girl Scouts of the United States of America

Interview with Maggie Miller, Girl Scouts of the United States of America

Interview with Maggie Miller, Girl Scouts of the United States of America

Peter Coffee, VP for Strategic Research, Salesforce, speaks with Maggie Miller, CIO, Girl Scouts of the United States of America, during the Dreamforce '14 Keynote pre-show.

By Vocalcom

5 Metrics to Measure for Excellent Customer Service

Customer satisfaction remains a top priority for businesses these days, as statistics continue to show how critical it is to deliver great customer experiences. A Right Now study found that 55% of those surveyed claim easy access to information and customer support can make them love a brand, while 86% are willing to pay up to 25% more for a...
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