Interview with Nick Yarymovych, NTT Group, and Bob Pierce, Bunn-O-Matic

Interview with Nick Yarymovych, NTT Group, and Bob Pierce, Bunn-O-Matic

Interview with Nick Yarymovych, NTT Group, and Bob Pierce, Bunn-O-Matic

Peter Coffee, VP for Strategic Research, Salesforce, speaks with Nick Yarymovych, SVP Global Consulting and Operations, NTT Group, and Bob Pierce, SVP Global Sales, Bunn-O-Matic, during the Dreamforce '14 Keynote pre-show.

By Vocalcom

Three Keys to Achieving a First-Rate Virtual Call Center

Empowering staff is one significant challenge that virtual organizations easily run into. Since a majority of these companies’ employees are not based in a physical singular office location – but instead geographically dispersed nationally or even internationally – it can be all too easy for the workforce to feel ill-at-ease or ill-equipped. While virtual call centers certainly provide many perks...
View Full Article