Interview with Sandra Kurtzig, Kenandy Inc.

Interview with Sandra Kurtzig, Kenandy Inc.

Interview with Sandra Kurtzig, Kenandy Inc.

Peter Coffee, VP for Strategic Research, Salesforce, speaks with Sandra Kurtzig, Chairman/CEO, Kenandy Inc., during the Dreamforce '14 Keynote pre-show.

By Vocalcom

Why Your Call Center Software Needs Video Conferencing

Video conferencing is normally associated with entertainment and benefits that align more with personal, rather than professional, use. However, when implemented as a form of call center software, brands can see how this technology can easily be used to help increase customer engagement and provide the positive and valuable service they strive to deliver. How so? Customer service involves a...
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