Interview with Sharon How from Barbour ABI at Customer Contact Expo 2014

Interview with Sharon How from Barbour ABI at Customer Contact Expo 2014

Interview with Sharon How from Barbour ABI at Customer Contact Expo 2014

Hear from Sharon How from Barbour ABI on how recruitment has changed over the last 18 months from being employer driven tonnow more of an employee decision making process.

By Vocalcom

5 Tips for Using SMS to Enhance the Customer Experience

In modern communication, phone calls and emails continue to play a steady role in many people’s lives. However, the continuous shift toward faster communication has made social media channels more popular than ever, as well as the ever-dominant channel for quick communication: SMS, or text messaging. Portio Research found that people worldwide will send 8.3 trillion text messages in 2015...
View Full Article