Interview with Steve Morrell from ContactBabel

Interview with Steve Morrell from ContactBabel

Interview with Steve Morrell from ContactBabel

Steve Morrell shares the 3 main findings from the UK Contact Centre Decision Makers Guide published by ConactBabel.

By Vocalcom

Why Your Call Center Staff Secretly Wants a Cloud-Based Solution

The cloud has disrupted the technological landscape ever since it first emerged onto the scene. As a call center manager, we’re sure you’ve heard a number of great reasons why you should consider taking your call center operations to the cloud…but have you considered what your employees have to say? One of the greatest benefits of a virtual, cloud-based call...
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