Introducing Joined Reports with Salesforce

Introducing Joined Reports with Salesforce

Introducing Joined Reports with Salesforce

With joined reports, you create view different types of information in a single report. Our example will create open and closed opportunities and active support cases. Please leave a comment, and share the video if you found it helpful!

By Vocalcom

Part 1 - Top Areas of Improvement for Call Center Intraday Management

Intraday management is arguably one of the top priorities of a call center’s operations. Managing and maintaining the day-to-day operations of a facility is undoubtedly crucial; however, it’s not as easy as it seems. The process can bring along some unique challenges, evidenced by the fact that call center managers recently agreed on four challenging areas in a recent study....
View Full Article