iPad Air 2 - Reveal

iPad Air 2 - Reveal

iPad Air 2 - Reveal

How do you improve on something that’s such a powerful and yet beautifully simple tool? How do you take something that has transformed the way we work, learn, create, and share, and make it even better? You start by making it 18% thinner. Introducing iPad Air 2 https://www.apple.com/ipad-air-2/?cid=www-us-yt-ipad-rev

By Vocalcom

The Secret to Faster First Call Resolution is No More

Cost per contact (CPC) is the call center’s most volatile operating expense. The longer the average talk time, and the higher the number of times the customer must interact before getting a resolution, the more expensive the call’s resolution. It’s a relatively simple concept. CPC is also the metric with the most potential for improvement; therefore, the software that helps...
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