IT & Me â working in the moment, for the future.

IT & Me â working in the moment, for the future.

IT & Me â working in the moment, for the future.

Just like me, your relationship with IT began a long time ago – before you even knew it. Today, you’re working together to simplify processes, solve problems and break through barriers. You’re an unstoppable duo. “IT & Me” is all about embracing technology to achieve dramatic results. Visit www.SAP.com/itandme and hear how CIOs around the world are using technology to solve real business problems. IT & Me is the story of today’s technology, told by the people who live it and experience it.

By Vocalcom

Acting on New Knowledge to Empower the Customer

For call centers – or any enterprise that provides a product – it is imperative to remember that shipping, supplying and updating a product isn’t enough. It is important to actively deal with the consumer; to not only listen to their needs, but to actively help resolve them. One of the easiest solutions to customer complaints and criticisms is the...
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