IT & Me â working in the moment, for the future.

IT & Me â working in the moment, for the future.

IT & Me â working in the moment, for the future.

Just like me, your relationship with IT began a long time ago – before you even knew it. Today, you’re working together to simplify processes, solve problems and break through barriers. You’re an unstoppable duo. “IT & Me” is all about embracing technology to achieve dramatic results. Visit www.SAP.com/itandme and hear how CIOs around the world are using technology to solve real business problems. IT & Me is the story of today’s technology, told by the people who live it and experience it.

By Vocalcom

How Do Your Customers Feel? The Importance of Customer Satisfaction Surveys

When customer service agents respond to customer concerns, do they understand how the customer feels at the end of the exchange with the representative? To deliver excellent customer service on any channel—whether it be by phone, chat, SMS, email, or social media--it’s not enough to handle concerns in a timely and professional manner. Customer satisfaction surveys allow companies to better...
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