IzboljÅ¡ave Äakalnih vrst v programu Microsoft Dynamics CRM, pomlad 2014

IzboljÅ¡ave Äakalnih vrst v programu Microsoft Dynamics CRM, pomlad 2014

IzboljÅ¡ave Äakalnih vrst v programu Microsoft Dynamics CRM, pomlad 2014

Tukaj je na voljo videoposnetek s pregledom, kako lahko vodje podpore za stranke s programom Microsoft Dynamics CRM nastavijo čakalne vrste za večkanalno, samodejno ustvarjanje primerov iz e-pošte in družabnih kanalov. Pojasni tudi določanje zasebnih čakalnih vrst, nastavitev vlog za samodejno ustvarjanje primera ter pregled nad vsemi čakalnimi vrstami iz mreže upravljanja storitev. Dodatne informacije: http://go.microsoft.com/fwlink/?LinkID=394323 http://www.CRMcustomercenter.com

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As the demand for quick yet personalized customer service grows, chat has become an ideal channel for effective communication. eConsultancy reports that 79% of customers prefer live chat for its immediacy, while Roos IT cites that 63% of customers claim they are more likely to return to a website that offers live chat over one that does not. With the...
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