Jacada Visual IVR plus

Jacada Visual IVR plus

Jacada Visual IVR plus

Imagine touching your way through the IVR without listening to each voice prompt or struggling with voice recognition! We know the last thing you want to do is maintain another set of customer interaction scripts. So we make things easy for you: Visual IVR+ works with your existing IVR scripts.

By Vocalcom

Virtual Call Centers: Providing the Opportunity for Multi-Channel Support

When it comes to providing customers with the dependable and reliable services they need, there’s more than one type of communication service and medium that can – and should – be utilized to achieve this goal. The form of communication customers depend on is not limited to one form. Therefore, it’s extremely important for companies to use more than one...
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