James Feagin | Imagine Detroit Together

James Feagin | Imagine Detroit Together

James Feagin | Imagine Detroit Together

James Feagin bridges communities to reinvigorate a great city. Through Imagine Detroit Together, James works with entrepreneurs and artists to bring Old Detroit and New Detroit together through creative activity and community empowerment. Using Windows to plan re-development of property as well as organize events, James is showing that opportunities abound when people unite in a common cause. Find out more: http://www.uixdetroit.com/people/jamesfeagin.aspx Twitter: http://www.twitter.com/therealfeagin Instagram: @therealfeagin

By Vocalcom

Digital vs. Humanized Customer Experience: Striking a Balance

Technology has transformed customer service as we know it, making it more possible than ever to resolve a problem on multiple channels with self-service options. Customers and contact centers alike are able to save time, agents increase productivity, brands drive sales, and customers are ideally satisfied with the wealth of customer service options at their disposal. But where exactly does...
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