Jules Pieri, Founder, The Grommet

Jules Pieri, Founder, The Grommet

Jules Pieri, Founder, The Grommet

Pieri, who received her MBA from HBS in 1986, founded The Grommet, which is a product launch platform that discovers and celebrates innovative companies.

By Vocalcom

How Well Do You Know Your Own Customers?

If customers need to be your top priority, then why are business executives finding that what they thought about their customers realistically differs from what they want and need? The question of how best to know your customers is undoubtedly a tough one, but it’s still a question that has to be drilled in so that customer satisfaction, retention and...
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