Karl the CX Professional's CX Day 2014

Karl the CX Professional's CX Day 2014

Karl the CX Professional's CX Day 2014

This short video represents the kind of CX professional that is involved in CX Day 2014; Karl, the CX professional, is passionate about implementing a customer experience strategy at his organization and making a difference at all levels of the company. This video shows Karl, shares information about his profession, and the many ways he plans to celebrate customer experience and the professionals that make it happen on CX Day, a celebration of customer experience led by the CXPA.

By Vocalcom

Vocalcom Ramps Up Westcon Group's Entrance into the Contact Center Market

Here at Vocalcom, we’re pleased to reveal our new partnership with Westcon Group, a value-added reseller (VAR) of category leading unified communications (UC), network infrastructure, data center and security solutions. Vocalcom hangs it hat on bringing today’s most disruptive and transformative call center solutions to market. Needless to say, we’re more than happy to reveal that Westcon resellers in North...
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