Kelly Roofing uses Dynamics CRM Online & Office 365 to drive their business into the clouds!

Kelly Roofing uses Dynamics CRM Online & Office 365 to drive their business into the clouds!

Kelly Roofing uses Dynamics CRM Online & Office 365 to drive their business into the clouds!

Kelly Roofing is a Modern Business personified. Using a number of Microsoft Cloud technologies - including Microsoft Dynamics CRM Online and Office 365 - has allowed this small/mid-sized organization double their revenue without adding office staff. Learn how the combination of business tools from Microsoft is helping Kelly Roofing better know their customers, streamline their organization, and is giving them insights to their business to help drive this growth.

By Vocalcom

The Importance of Supporting Self-Service

Call center managers should be on the hunt for advanced interactive voice response (IVR) support in their call center software because so much of a customer’s experience is handled by the customers themselves. While on the surface this may appear to be a cold business move, research shows that utilizing IVR technology has become the preference of many clients. In...
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