Kinect-Powered Cube Unveiled at Decibel Festival

Kinect-Powered Cube Unveiled at Decibel Festival

Kinect-Powered Cube Unveiled at Decibel Festival

Introducing the Cube: Microsoft’s interactive art installation, unveiled this week at Seattle’s Decibel Festival, a celebration of electronic music, visual art and new media. Outside, it is 4-feet square. Inside, it is powered by five computers and four Kinects working in concert. Read more about the Cube here: http://blogs.microsoft.com/next/2014/09/24/microsoft-cube-decibel-dance-music/ Subscribe for more Microsoft videos http://www.youtube.com/microsoft Microsoft on Twitter http://www.twitter.com/msftnews Microsoft on Facebook http://www.facebook.com/Microsoft

By Vocalcom

The Call Center Manager's Role in Handling Customer Complaints

Customer complaints and problems, service agents are trained and empowered to solve most them on their own using business rules that are preset in a company’s call center software. There are some service recovery situations, however, in which the conversation needs to be escalated to a manager. The manager has three key responsibilities during an escalated call: 1.       Satisfy the...
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