Kiran Gandhi - Making A Difference

Kiran Gandhi - Making A Difference

Kiran Gandhi - Making A Difference

Kiran Gandhi (MBA 2015) is thinking about ways to bring new leadership and innovation to the music industry.

By Vocalcom

10 Tips for Exceptional Customer Service - Part 1

Many brands settle for delivering adequate, reactive customer service, with the belief that keeping up with customer inquiries and following through with orders are enough. While these steps are certainly important to keeping customers happy, truly exceptional customer service means surpassing expectations and giving customers what they didn’t even know they wanted. According to the 2015 Aspect Consumer Experience Survey,...
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