KLS Ice Bucket Challenge for ALS

KLS Ice Bucket Challenge for ALS

KLS Ice Bucket Challenge for ALS

Baker Library staff at the Harvard Business School participate in the ice bucket challenge for ALS.

By Vocalcom

10 Tips for Exceptional Customer Service - Part 2

As described in our previous blog post, providing exceptional customer service means surpassing customer expectations. From embracing a proactive approach to engaging employees for better feedback, contact centers can better connect with their customers using a variety of different methods. Here are five more tips for delivering exceptional customer service. Empower your customers. Empower customers by giving them a full sense of...
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