Kratek nasvet za CRM 2013: Hiter dostop do podatkov o strankah v programu Microsoft Dynamics CRM

Kratek nasvet za CRM 2013: Hiter dostop do podatkov o strankah v programu Microsoft Dynamics CRM

Kratek nasvet za CRM 2013: Hiter dostop do podatkov o strankah v programu Microsoft Dynamics CRM

Kaj pa uporaba ploščic? Več o tem, kako se hitro premakniti do najpomembnejših podatkov o strankah, zdaj ko v programu Microsoft Dynamics CRM ni več podokna za krmarjenje. Za več nasvetov obiščite www.CRMcustomercenter.com.

By Vocalcom

Giving a New Meaning to the Customer Experience

As call center agents know, there is a lot more to customer service than merely picking up the phone and going through the motions. Agents need to be in tune to basic cultural and geographic sensitivities. For foreign agents who are not completely immersed in a country’s culture, however, this can be very difficult—especially if you operate on a 12-hour...
View Full Article