Kristen McNutt (MBA 2015) - Bringing Business Skills to Education Reform

Kristen McNutt (MBA 2015) - Bringing Business Skills to Education Reform

Kristen McNutt (MBA 2015) - Bringing Business Skills to Education Reform

Kristen McNutt (MBA 2015) plans to combine her business skills with her lifelong passion for education to help reform K-12 education. Learn more: https://www.alumni.hbs.edu/campaign/making-a-difference/Pages/individual-spotlights.aspx?num=4354&cindex=3

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6 Tips for Optimum Email Customer Service

Email remains an essential communication tool in our professional lives, no matter how many new channels have cropped up in our digital age. Despite the growing popularity of social media and other channels known for quick communication, email customer service remains in great demand. However, statistics show that timeliness and quality tend to suffer. A Forrester Research study found that...
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