KUKA and Microsoft Collaborate to Create the Next Generation of Robotics

KUKA and Microsoft Collaborate to Create the Next Generation of Robotics

KUKA and Microsoft Collaborate to Create the Next Generation of Robotics

KUKA Robotics a leading manufacturer of industrial robots and solutions for factory automation, has created a self-standing robot that puts various parts together on the assembly line offering a wide range using the Microsoft IoT platform and Windows platform. With Windows Tablets, KUKA staff has anywhere access to monitor the robot’s productivity and proactively respond to robot’s issues or malfunctions.

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It Doesn't Matter Whether the Customer is Always Right - the Customer is Always a Customer

As much as contact center agents can grow weary of difficult customer inquiries – the kind where the customer simply cannot be satisfied by the agent’s responses – customers are equally ambivalent when they reach out to a contact center agent. They’re hoping for the best and worried that they perhaps do not have the proper information that will allow...
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