Laura Robinson & Errol Schoenfish SMB Demo at Microsoft Convergence 2015

Laura Robinson & Errol Schoenfish SMB Demo at Microsoft Convergence 2015

Laura Robinson & Errol Schoenfish SMB Demo at Microsoft Convergence 2015

In the "SMB success in a mobile-first, cloud-first world" session at Microsoft Convergence 2015, Laura Robinson and Errol Schoenfish did a demo of small and midsize business tools and solutions. Other videos from "SMB success in a mobile-first, cloud-first world" Session highlights: https://youtu.be/O2mR5IPlE60 Kelly Roofing: Ken Kelly at Convergence 2015 http://youtu.be/5bX_fujMmrE GEARYS: Mary Donahue at Microsoft Convergence 2015 http://youtu.be/prCulZAw1z0 Jesper Raebild SMB Demo at Microsoft Convergence 2015 http://youtu.be/htgZmpwYpdU Learn more about Microsoft Convergence at http://www.microsoft.com/convergence Watch highlights from all of the Microsoft Convergence 2015 General Sessions here: Empowering your mobile workforce: Tony Prophet at Convergence 2015 http://youtu.be/oD0RXJBmq0Y Re-Imagining the enterprise for a mobile first, cloud first world: Judson Althoff http://youtu.be/5N1rc7ZW2bI Modern marketing with Chris Capossela & Allison Watson: Convergence 2015 https://youtu.be/0YivfiB80vg SMB success in a mobile-first, cloud-first world: Wayne Morris at Convergence 2015 https://youtu.be/O2mR5IPlE60 Data will change your business, it’s up to you how much: James Phillips at Convergence 2015 https://youtu.be/gbphiCDtvbA Reinventing business productivity to maximize customer value: Julia White at Convergence 2015 https://youtu.be/fbEdC9a-F5Q Digital detectives: Protecting data, commerce and privacy in the age of cybercrime http://youtu.be/VaeBNJXnzI8

By Vocalcom

What is Customer Relationship Management?

From BPO and IP to CEM and SIP, call center jargon often seems like a dizzying maze of mysterious acronyms. Today, we’re focusing on one of them: CRM, or Customer Relationship Management. First, let’s clarify exactly what is meant by customer relationship management. Our own CRM partner, Salesforce, excellently defines the term in a recent blog post, comparing it to...
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