Lesley Invites You to the 2015 CXPA Insight Exchange

Lesley Invites You to the 2015 CXPA Insight Exchange

Lesley Invites You to the 2015 CXPA Insight Exchange

Please consider joining us May 5 & 6 in San Diego, CA for the 2015 CXPA Insight Exchange. This two day event is unlike other in that it is planned and executed by CXPA members just like you. Much of the event is member-to-member sharing and you'll leave with a number of new tools and best practices you can put into place within your own CX programs. http://www.cxpa.org/?page=2015_IE

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7 Reasons Why Millennials Are Key to Sales Acceleration

Digital customer experience is the way of the modern world, and no generation seems to embrace this idea more than millennials, or Generation Y. As savvy consumers attached to their smartphones, numerous studies have shown that their demand for quick and thorough information on the go has reshaped the customer experience, influencing how customer service is delivered, sales are made,...
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