Lessons from Sochi Olympics (By the Numbers)

Lessons from Sochi Olympics (By the Numbers)

Lessons from Sochi Olympics (By the Numbers)

Chris Henkel – Sr. Director Worldwide Networking Specialists along with Dean Frohwerk, Director, Worldwide Solution Engineering take a closer look at how the network design at the 2014 Sochi Olympics easily applies to different verticals. Avaya vertical subject matter experts highlight customer success stories that draw parallels to Sochi.

By Vocalcom

UC & Collaboration Are Here to Stay

While the telephone will never be completely replaced (well, actually, never say never), unified communications (UC) and collaboration technology – including video and social tools, as well as instant messaging – are quickly becoming vital call center solutions that help agents know as much as possible about a caller before he or she is even on the line. “Successful multichannel...
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