Lessons from Sochi Olympics (By the Numbers)

Lessons from Sochi Olympics (By the Numbers)

Lessons from Sochi Olympics (By the Numbers)

Chris Henkel – Sr. Director Worldwide Networking Specialists along with Dean Frohwerk, Director, Worldwide Solution Engineering take a closer look at how the network design at the 2014 Sochi Olympics easily applies to different verticals. Avaya vertical subject matter experts highlight customer success stories that draw parallels to Sochi.

By Vocalcom

How Strong is Your Customer Loyalty Program?

How well do you know your customer-base? Consider if you know their true behaviors and instincts. How about what makes them tick or what drives them to stick around? While many think that price is the main cause for customer churn, the actual culprit is overall poor customer service – something that the right call center software can help fix....
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