Lessons from Sochi Olympics (Hospitality)

Lessons from Sochi Olympics (Hospitality)

Lessons from Sochi Olympics (Hospitality)

Chris Henkel – Sr. Director Worldwide Networking Specialists along with Dean Frohwerk, Director, Worldwide Solution Engineering take a closer look at how the network design at the 2014 Sochi Olympics easily applies to different verticals. Avaya vertical subject matter experts highlight customer success stories that draw parallels to Sochi.

By Vocalcom

Cloud Solutions Drive Quality Customer Experiences

The demand for cloud solutions continues to grow, as more and more brands are embracing the cloud model for greater efficiency in their contact centers and, ultimately, superior customer service. Gartner defines cloud computing as a method in which massively scalable IT-related capabilities are provided like a service using Internet technologies to multiple external customers. Not truly a technology in...
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