Lightning Process Builder Feature Demo

Lightning Process Builder Feature Demo

Lightning Process Builder Feature Demo

Build powerful apps that automate work and improve productivity in just a few clicks with the new Lightning Process Builder for the Salesforce1 platform.

By Vocalcom

Customer Loyalty is a Two-Way Street

In the contact center world, it’s easy for agents to become overly concerned about how customers view them. Are they doing too much? Not enough? Helpful? Unhelpful? It turns out, though, that customer/business interaction is a two-way street. Customers are less concerned with anything lacking during their interactions with you, but rather want more control over the entire the process...
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